You’ll receive a tracking number by email once your order is shipped. Use it on our website or the carrier’s site to check your delivery status.

Most orders are delivered within 3–7 business days.

No, not at this time. I currently ship to all locations within the U.S.A. only.

You can change or cancel your order as long as it hasn’t shipped yet. Just reach out to me as soon as possible, and I’ll do my best to help.

We accept all major credit cards, PayPal, and other secure payment options at checkout.

Due to the nature of handmade products, all sales are final.

If your order arrives damaged or there’s an issue, please contact me within 48 hours and I’ll be happy to make it right.

Because candles and home fragrances are consumable products, they aren’t covered by a formal warranty.

But if there’s ever an issue with your order, just reach out — I’m always here to help.

Yes, special pricing is available for large or business orders. Reach out to us for more information.

We take privacy seriously and use advanced security measures to protect your data.

For assistance, please use the Contact Us form on this page or email us directly at support@southshorescentsco.com. Our team aims to respond within 24–48 hours.